Exciting, demanding, rewarding…

… three words that sum up the working day at Serco

Step into the adventure and join our team as:

TRAVEL AGENT

Ref. no.: TA/BK/102013

Place of work: Kraków

Main responsibilities:

·         Customer service from travel sector

·         Solving problems and customer questions which appear before, during and after their   travel

·         Handling incoming calls and email requests from customers

·         Delivering the highest quality customer service

·         Supporting before and after sales

Candidate profile:

·         Excellent written and oral skills in German/French/Dutch

·         Good command of the English language

·         Excellent customer care and proactive attitude

·         Result oriented approach

·         Attention to details

·         Being a team player

·         Previous call center, travel industry or/and hospitality experience - as an asset

Benefits:

·         Competitive salary (plus extra bonuses)

·         Attractive benefits package

·         Full-paid appropriate training

·         Private medical care for you and for your family         (including dental care after upgrading package)

·         Employee Referral Award Program  

·         Great development opportunities in an international, fast – paced company

·         A multicultural, great working environment

·         Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems

Send your application in English to:

applyjob.serco@serco.com

For more information visit us: www.sercopoland.com

Facebook: Kariera w Serco

Please, include the reference number and the following clause: I hereby give consent for my personal data included in my offer to be processed by Serco European Services Sp. z o.o. for the purposes of recruitment process, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)

Agnieszka Skrzyńska
Recruitment Assistant
HR Department

Serco Global Services
16 Armii Krajowej Avenue
Newton Building
30-150 Kraków, Poland

T +48 (12) 299 91 27
agnieszka.skrzynska@serco.com

www.serco.com

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dr Paulina Szmielińska-Pietraszek
tel.: + 48 59 84 05 937
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